Before you hire any company for your carpet or upholstery cleaning needs, make sure the company is certified. Contact the IICRC www.iicrc.org to check the company’s credentials before you hire them! If they are not Certified, they are not Qualified to clean you carpets!
Most of the major carpet mills are now requiring carpets be cleaned by certified cleaners in order to maintain your carpet warranty.
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About the method....
Hot water extraction cleaning (also known as steam cleaning) using a truck mounted system has been proven by third party independent testing conducted by the Carpet and Rug Institute using NASA technology, to be the BEST method for cleaning residential carpet. Dry cleaning methods are made for commercial carpet, and can damage residential carpet due to friction and aggressive mechanical action. The CRI in it’s Green Label Certification program, has tested all types of carpet cleaning equipment and chemicals for cleaning efficiency and green standards and given certifications to those companies using the best methods. Our company received a Gold Standard certification. For more information, visit www.carpet-rug.org.
About the price....
While price is always a factor when hiring any company, remember you get what you pay for. A really low price usually means the company utilizes “bait and switch” tactics. Find out what the price includes before you decide, and find out what it does NOT include. Companies can charge either by the square foot or by the room, and may offer deeper cleaning options or additional furniture moving for additional cost. All of the options should be explained to you before the company comes to your home, and you should receive a firm price before the work begins, unless you choose to add other options such as protectant or additional areas. A technician may need to come to your home prior to cleaning in order to measure if the price is by the square foot, or if you have specialty fabrics or rugs, but you should still receive a firm price before the work begins.
About the company...
After you have determined that the company is certified, ask about the company. How long have they been in business under their current name? Is the technician who will be performing the work certified?
